Privacy Policy

Ecampus Technologies Private Limited is a company incorporated under the laws of India.

We provide technology-enabled education and related services, which may include course discovery, educational programme information, student enquiries, counselling, application and admission assistance, learning services, student support, and related services.

Depending on the country from which you access our Services, additional country-specific privacy requirements or notices may apply.

We may collect different categories of information depending on how you interact with our Services.

We process your personal information for the following core business purposes:

• Providing and Operating Our Services: Processing enquiries, applications, admissions assistance, customer support, and account management.
• Communication: Responding to requests, sending application/admission updates, service notices, and permitted promotional messages.
• Improving Our Services: Analyzing user interactions to enhance website user experience, course discovery, and technology infrastructure.
• Security and Fraud Prevention: Detecting fraud, protecting accounts, monitoring suspicious activity, and securing systems.
• Legal and Regulatory Compliance: Complying with applicable laws, responding to lawful authority requests, and meeting tax/accounting requirements.

Depending on the jurisdiction and circumstances, we process personal information based on:

• Your explicit consent;
• Performance of a contract or steps taken at your request before entering into a contract;
• Compliance with legal obligations;
• Legitimate business interests (where permitted by applicable law); and
• Protection of our legal rights, users, and infrastructure.

Where consent is required by applicable law, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

If you use Ecampus to enquire about or apply for an educational programme, we process academic qualifications, professional background, course choices, identification documents, and contact details.

Where an application involves a university, college, awarding body, or partner institution, relevant information is shared with that entity to process your enquiry or admission.

The relevant institution will separately process your data under its own privacy policies.

Payment transactions are processed by Ecampus or authorised third-party payment service providers.

We receive transaction metadata (amount, date, status, transaction ID) but generally do not store complete credit card numbers, CVV codes, or sensitive payment credentials.

Third-party payment gateways process your data according to their respective privacy policies.

We share personal information only as reasonably necessary with:

• Educational Institutions: Partner universities, colleges, and awarding bodies to process admissions and course enquiries.
• Service Providers: Hosting, cloud infrastructure, CRM systems, email/SMS gateways, analytics tools, payment processors, and customer support vendors.
• Professional Advisers: Lawyers, auditors, accountants, insurers, and consultants.
• Government & Legal Authorities: When required or permitted by applicable law, court order, or regulatory bodies.
• Business Transfers: In the event of a merger, acquisition, restructuring, or asset sale, subject to applicable data privacy laws.

Ecampus operates using global technology infrastructure and educational partners located in various countries.

Consequently, your personal information may be transferred to, stored in, or processed outside your home jurisdiction.

Where required by law, we implement standard contractual clauses and appropriate technical safeguards for cross-border data transfers.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including fulfilling educational requests, resolving disputes, maintaining accounting records, and complying with legal obligations.

Once data is no longer required, it is securely deleted, anonymised, or disposed of in accordance with our data destruction policies.

We implement administrative, physical, and technical safeguards designed to protect personal data against unauthorized access, disclosure, loss, misuse, alteration, or destruction.

Safeguards include encryption protocols, strict access controls, secure cloud infrastructure, and regular system monitoring.

While we maintain robust security standards, no electronic transmission or storage system can be guaranteed 100% secure.

Depending on your geographic location and applicable privacy laws, you may hold rights regarding your personal information, including:

• Access: Request a copy of personal information we hold about you.
• Correction: Request rectification of inaccurate or incomplete data.
• Erasure / Deletion: Request deletion of personal data where legally applicable.
• Withdraw Consent: Withdraw consent previously granted for processing.
• Objection / Restriction: Object to or restrict specific processing activities.
• Marketing Opt-Out: Unsubscribe from promotional communications at any time.

To exercise any of these rights, please contact our privacy team using the contact details provided below. Identity verification may be required.

With your consent or as permitted by law, we may send information about relevant courses, admissions, events, and promotions via Email, SMS, WhatsApp, or phone calls.

You can unsubscribe from marketing emails via the 'Unsubscribe' link or reply STOP to SMS/WhatsApp messages.

Please note that transactional and service-critical communications (e.g., application updates, receipts) will still be sent.

We utilize third-party analytics tools (e.g., Google Analytics) to evaluate website traffic, user journeys, campaign performance, and feature usage.

You can manage cookie preferences directly in your web browser settings.

Our website may contain links to third-party university portals, payment engines, or external websites.

This Privacy Policy does not apply to external websites. We advise reviewing the individual privacy statements of any third-party sites you visit.

Our Services are primarily intended for students and adults seeking higher education.

We do not knowingly collect personal data from minors without parental or guardian consent where required by applicable law.

If you believe a minor has provided us with personal information without consent, please notify us immediately for prompt deletion.

Ecampus serves students globally (including India, the United Arab Emirates, and other international jurisdictions).

Where local regulations grant additional privacy rights or require localized consent mechanisms, we adhere to applicable legal standards.

Because industry standards for browser 'Do Not Track' (DNT) signals are not uniform, our platform may not alter behavior in response to all DNT signals unless explicitly mandated by local law.

We periodically update this Privacy Policy to reflect changes in our Services, legal obligations, or technical infrastructure.

Updates are posted on this page with a revised 'Last Updated' date.

If you have any questions, requests, or privacy concerns, you can contact our privacy team:

If you have concerns regarding how your data is handled, you may submit a formal complaint to our contact email above.

We review and address all formal privacy grievances within the timeframe specified by applicable law.

By using our website, submitting your details, or interacting with our Services, you acknowledge that your personal information will be processed as described in this Privacy Policy.